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Operations and Supply Chain Management Professionals Society
Research

Digital twins and the future of distribution centres

How simulation technology is quietly transforming warehouse design and slotting decisions.

OSCMPS Research Desk Jun 2026 Research

Before a single rack is bolted down in a modern distribution centre, the entire facility has already run for months — inside a computer. Digital twin technology, once the preserve of aerospace, is quietly becoming standard practice in warehouse design, and East Africa’s newest facilities are no exception.

What a digital twin actually is

A digital twin is a live simulation of a physical facility: every rack, conveyor, dock door and picker, fed with real order profiles and movement data. Designers test layouts against Black-Friday-scale peaks; operators test new slotting rules against last year’s orders before touching a shelf.

The business case is compelling. Simulation typically identifies 10–20% capacity gains in existing facilities and prevents the most expensive mistake in logistics: building the wrong building.

The cheapest place to fix a warehouse bottleneck is inside a simulation — before the concrete is poured.

Why it matters for Uganda now

Uganda is in a warehouse investment cycle: pharmaceutical cold chains, e-commerce fulfilment, agri-export consolidation hubs and the industrial parks at Namanve. Each is a multimillion-dollar bet on a layout. A growing number of developers are requiring simulation studies before financing closes.

For professionals, the implication is clear: the ability to read a simulation output, question its assumptions and commission one credibly is becoming a core competency for operations and logistics managers. Our Digital Supply Chain Academy now includes a dedicated module on simulation and digital twin tools — no programming background required.

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About the author

OSCMPS Research Desk

Research & Knowledge Team, OSCMPS Uganda